Healthcare Support and Infrastructure Services (HSIS) was established on 1 April 2018 and is a wholly owned subsidiary company of Lancashire Care NHS Foundation Trust (LCFT) a leading mental health and community services NHS Trust in the North West of England.
HSIS responds to the needs of its partners and the communities they serve, providing a new approach to the management and delivery of property assets to improve efficiency, drive down cost and improve performance.
Our vision is to provide high quality estates and property services in the right location, at the right time.
Our commitment is to provide the highest quality, professional services delivered by friendly, knowledgeable, customer focused people who have a clear understanding of our clients’ needs and expectations and exceed these showing real empathy.
Our values support a culture that embodies:
- Providing high quality, safe and responsive property services. We aim to ensure all buildings are safe and provide suitable environments for patients and staff.
- A combination of public and private sector expertise with a social conscience matched by a commercial edge
Commitment to Diversity and Respect for the Individual
- Respecting the dignity, rights, culture, and diversity of each other and the customers we serve.
- Creating a work environment where each person is valued and respected.
- Employing high quality specialists in their field who are experts in property related disciplines and are committed to continuous learning.
Meet the Board Members
The Board of Directors for HSIS comprises the following members:
Bill Gregory, Chief Finance Officer
Bill is the Chief Finance Officer who joined Lancashire Care Foundation Trust from Stockport NHS Foundation Trust.
Bill was the Finance Director there for 7 years, leading a number of successful and high profile projects including a significant re-development of the hospital site and integrating community services from Stockport and Tameside into the organisation. His role also included responsibility for IT, a field that Bill has vast experience in and he was the lead director for estates and facilities. Bill brings a wealth of experience from both the private and public sector having undertaken a range of senior finance roles throughout his career.
Gwynne Furlong, Non-Executive Director
Gwynne has over 40 years’ experience as a qualified professional in business, involved primarily in the commercial property industry.
He has been a partner in professional practice and has been a director and MD of both private and publicly listed companies. Gwynne’s last post prior to retiring in 2008 was as a director within the Asset Management division of Close Brothers Plc. Merchant Bank.
Gwynne is also a Non-Executive Director with two north-west based Housing Associations one of which specialises in providing independent living for the disabled and people with learning difficulties.
Gwynne is a Trustee of a locally based charity providing opportunities for the local community to become involved in Art, Dance, Music and Drama, and he has recently taken over as part time CEO of the national charity Regain which specialises in helping those who have become paralysed/tetraplegia through sporting accidents.
Joanne Alker, Company Secretary
Jo is the Company Secretary for Lancashire Care NHS Foundation Trust, her role is ensuring that the Trust remains compliant with statutory and future regulatory framework requirements in line with the Provider Licence Conditions. This includes ensuring the Board of Directors and Council of Governors establish and maintain the highest standards of corporate governance and adherence to the Foundation Trust Code of Governance and other best practice.
Jo continues to develop the governance arrangements and information flows through to the Board of Directors and Council of Governors to ensure effective and efficient structures and reporting lines and ensures effective systems and processes are in place to support the Board of Directors, Council of Governors and ensure that meetings operate effectively and efficiently and appropriate records are maintained
Steve Jameson, Property Services Director
Steve has 30 years’ experience of working directly for, or in partnership with the NHS.
During his career, he has worked in both the private sector and the NHS, with extensive experience as a Director of PFI/LIFT operational teams and playing an integral part in business development, providing FM expertise in delivering and operating 14 PFI and 2 LIFT projects.
Steve has worked alongside Lancashire Care as a Property Services Director since 2009 and retains this role with HSIS. He is responsible for estates asset management and FM services to a property portfolio of over 600 sites where LCFT provides clinical services from. He also supports new business opportunities for HSIS.
Senior Management Team
Chris Rowe, Deputy Property Services Director
Chris joined the NHS in 1985 following a career as a chef in various Michelin starred restaurants throughout the UK and France.
Chris has extensive experience in property services, as Head of Support Services and Deputy Property Services Director as his current role with HSIS. He has responsibility for hard and soft FM contracted services ensuring these are robustly managed and meeting KPIs, provides professional advice and guidance in all elements of statutory compliance and total FM commissioning of operational services to new sites. Chris also deputises for Steve Jameson.
Leigh Stewart, Head of Quality, Compliance and Finance
Leigh has worked within the Leisure, Sports & Hospitality sector for over 14 years providing Operations Management with responsibility for soft and hard services delivered in-house and third party.
Leigh took up his role with Red Rose Corporate Services after joining the LCFT property services department in 2013 managing the soft services. Leigh has extensive experience in people and building management including pre and post new business transfers within the local government sector. Throughout this time Leigh has used his knowledge and experience to reduce costs to client whilst maintaining high quality standards meeting contractual KPI’s.
Robert Taylor, Specialist Fire Safety Manager
Robert is a former Royal Marine and recently retired from Lancashire Fire & Rescue Service where he served as a Fire Officer.
As a member of the IFE along with qualifications covering NEBOSH, IOSH, MISM and Cert Ed, Robert’s experience within the Fire Service both as Command & Control Officer, Specialist Training Officer in various fields and Arson Investigation Officer has provided him with a wealth of knowledge.
Robert’s last five years within the Fire Service granted him the opportunity to enter the field of Specialist Fire Safety Enforcement & Prosecution, an area requiring specific skills and knowledge.
Robert and his team guide and assist the Trust in all matters pertaining to Fire Safety, legal compliance and tailor made specific training requirements.
Helen O'Doherty, Head of Land, Assets and Business Development
Helen is a chartered surveyor and town planner with over 20 years’ experience working in property, regeneration and development across both the public and private sectors. She has built a strong track record working with a range of public sector partners advising on land and development options and in the management of the disposal surplus public sector land and buildings. Prior to joining HSIS Helen spent 9 years working at the Homes & Communities Agency working with Developers and Housing Associations to unlock the delivery of new homes through land and partnership structures, development finance and investment programmes. As the Head of Land, Assets and Business Development at HSIS, Helen has responsibility for estates strategy development and delivery, asset management and managing the disposal of surplus LCFT land and properties. She is also the HSIS Business Development lead with responsibility for identifying and developing new business opportunities across a range of sectors including NHS providers, GPs, charities, health and social care, local authorities and private sector landlords.